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When to call Hatzala Beit Shemesh

Hatzala Beit Shemesh is here for you 24/7/365, even Shabbos and Yom Tov! But not in every situation should you call Hatzala Beit Shemesh. Here is a list of dos and dont’s:


  • An unconscious person
  • Someone having chest pains, trouble breathing, seizures or you think may be having a stroke
  • Someone having an allergic reaction
  • A sick person (i.e. someone who may be dehydarated, or someone who is in extreme pain)
  • Someone who has an amputated limb or severe cut
  • Someone who may have a broken bone
  • You see a terror attack in progress
  • You are having a baby, and have contractions 5 minutes apart or less, you believe you are in imminent childbirth, or if you see bleeding or do not feel the baby in a reasonable amount of time
  • If you have a prescription from a doctor or medical facility to be transported by ambulance
  • If you see a vehicle accident, or a pedestrian who was hit by a vehicle
  • A missing child, or a missing vulnerable adult
  • A person who is having an emotional issue, or needs to be taken to a psychological hospital


  • A non-emergency ride to the hospital
  • A non-emergency medical issue (but do call your doctor)
  • If you must go to the hospital, but are able to travel by taxi or car

IMPORTANT NOTE: When in doubt, don’t hesitate to call. We would rather respond an have nothing to deal with than, than respond and have a real emergency. While the above are guidelines, if you feel you need us don’t hesitate to call us!